TrackEquip

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Privacy Policy

Last updated: December 2024

Your Privacy Matters: This Privacy Policy explains how TrackEquip collects, uses, and protects your personal information when you use our equipment tracking service.

1. Information We Collect

1.1 Information You Provide

When you register for TrackEquip, we collect:

  • Email address
  • Phone number
  • Password (encrypted)
  • Company/organization information (if provided)
  • Equipment and crew data you input into the system

1.2 Automatically Collected Information

We automatically collect certain information when you use our service:

  • IP address and location data
  • Browser type and version
  • Device information
  • Usage patterns and activity logs
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Process your registration and manage your account
  • Send important service notifications
  • Provide customer support
  • Improve our service and develop new features
  • Send marketing communications (only if you opt-in)
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Information Sharing

3.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

3.2 Limited Sharing

We may share your information only in these circumstances:

  • With your explicit consent
  • With service providers who help us operate our platform
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers and infrastructure
  • Employee training on data protection

5. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

  • Access your personal information
  • Update or correct your information
  • Delete your account and data
  • Export your data
  • Opt-out of marketing communications

6.2 Cookie Preferences

You can control cookies through your browser settings. Note that disabling cookies may affect service functionality.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

9. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external services. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Displaying a notice in our service

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Email: privacy@trackequip.com
Data Protection Officer: dpo@trackequip.com
Address: TrackEquip Privacy Team
123 Business Street
Business City, BC 12345